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Privacy

Status 2022

Dear vacation guest, please take the time to inform yourself about how Residence Theresa handles your personal data and how and for what purpose your data is used.

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). This data protection information provides you with the most important aspects of data processing within the scope of our website.

Your privacy rights are of the highest priority and Residence Theresa strives to protect your right.

WHY DOES RESIDENCE THERESA COLLECT PERSONAL DATA?

Apartments Residenz Theresa collects and uses your personal information so that we can provide you with the best possible guest service for information about your vacation destination and the Wilder Kaiser region, provide convenient access to our website and offer optimal services.

If you are not interested in being informed about the latest developments as well as current vacation offers from the Berg- und SkiWelt Wilder Kaiser Brixental, please send us an e-mail to info@residenz-theresa.at.

CONTACT WITH APARTMENTS RESIDENCE THERESA

If you contact us via the contact form on the website or by e-mail, the data you provide will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We do not share this data without your consent. For example, when making online reservations, you may be asked for personal information when you start a transaction. You will only be asked to provide information that is relevant to the situation at hand. This includes, for example, name, postal address, telephone number, e-mail address and preferred method of contact or credit card details.

WHAT DATA IS COLLECTED?

In order to provide you with an excellent service, we need your name, postal address, telephone number, e-mail address and credit card details (only for reservations made via our online booking system, these are transmitted via SSL encryption).

WHEN DOES RESIDENCE THERESA SHARE YOUR PERSONAL INFORMATION?

Apartments Residence Theresa assures you not to sell your contact information. Due to legal requirements or legal processes by the Austrian law it may be necessary to disclose your data.

HOW DOES APPARTEMENTS RESIDENZ THERESA PROTECT YOUR PERSONAL DATA?

To protect your personal information from misuse, theft, loss, disclosure, alteration and destruction, Residence Theresa has put in place precautionary, electronic and managerial procedures.

Our website uses Secure Sockets Layer (SSL) encryption to ensure the confidentiality of your information and credit card data over the Internet.

Please take the protection of your personal data seriously and make sure that you always use a secure web browser. Change your passwords frequently, be sure to use a combination of numbers, special characters, letters, and at least eight characters.

YOUR RIGHTS

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

If you wish to exercise your right, please contact us by e-mail or by post:
Apartment House Residence Theresa Söll GmbH
Pirchmoos 63
6306 Söll
E-mail: info@residenz-theresa.at

COOKIES AND OTHER TECHNOLOGIES

The website of Residence Theresa uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

You can decide for yourself whether to accept or delete cookies or only for individual offers and service providers. You can make these individual settings directly in the browser settings.

We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They allow us to recognize your browser the next time you visit the Residenz Theresa website.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you disable cookies, the functionality of our website may be limited.

In some of our e-mails we use so-called “click through URLs”, which are linked to content on the website of Residence Theresa. Click on this URL address, you will pass our secure web server and then get to the destination page. You can avoid this by not clicking on any graphic or text links.

Cookie settings

USE OF EXTERNAL SERVICES

The website of Residence Theresa uses external services

  • Google Analytics Tracking
  • Google Adwords Conversion
  • Google Adwords Remarketing
  • Google Tag Manager

GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymization on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

You can prevent the storage of cookies by selecting the appropriate settings on your browser software. Please note that in this case you may not be able to use all the functions of this website.

You can prevent the collection of data when using this website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on the terms of use and privacy policy of Google Analytics, see:
https://www.google.com/analytics/terms/de.html and at https://support.google.com/analytics/answer6004245?hl=de

This website uses Google Analytics by means of IP masking to ensure anonymized collection of IP addresses.
Please note that we continue to use Google Analytics to analyze data from AdWords and the double-click cookie for statistical purposes. If you do not want this, you can disable it via the Ads Preferences Manager at https://adssettings.google.com/?hl=de .

GOOGLE ANALYTICS REMARKETING

Our websites Residenz Theresa use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This feature allows advertising audiences created with Google Analytics Remarketing to be linked to Google AdWords and Google DoubleClick cross-device features. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you log in with your Google account.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to din and create target groups for cross-device ad advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a DSGVO). In the case of data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merger), the collection of the data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.

For more information and the privacy policy, please see Google’s privacy policy at:https://www.google.com/policies/technologies/ads/.

GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKING

This website uses Google AdWords. AdWords is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Within the scope of Google AdWords, we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through AdWords customers’ websites. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. They will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.

For more information on Google AdWords and Google Conversion Tracking, please refer to Google’s privacy policy: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are disabled, the functionality of this website may be limited.

GOOGLE MAPS

The website Residenz Theresa uses Google Maps so that you can easily calculate the location and your journey to Residenz Theresa in Söll and for the display of map information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps functions by visitors to the websites. For more information on data processing by Google, please refer to Google’s privacy policy at https://policies.google.com/privacy. There you can also change your settings in the Privacy Center so that you can manage and protect your data.

SOCIAL MEDIA

Facebook plugins (Like & Share button) Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook’s privacy policy at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

YOUTUBE

Our website Residence Theresa uses videos and plugins of the site YouTube operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube’s servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information on the handling of user data, please refer to YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

EUROPEAN COMMISSION ONLINE DISPUTE RESOLUTION PLATFORM

Solve problems with consumers out of court, fairly and efficiently
https://ec.europa.eu/consumers/odr/

YOU CAN REACH US AT THE FOLLOWING CONTACT DETAILS:

Apartment House Residence Theresa Söll GmbH
Pirchmoos 63
6306 Söll am Wilden Kaiser
Mail: info@residenz-theresa.at